Shipping & Delivery Policy

We strive to deliver your order to you as quickly and accurately as possible. This document contains all the information about our shipping and delivery policy.

Processing time

Orders are processed within 1 to 3 working days. Once your order has been shipped, you will receive an email with the tracking details.

Delivery time

The average shipping time is 3 to 7 working days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

Shipping method and origin 

All orders are shipped directly from our supplier in China. As a result, customs fees may apply, depending on the country of delivery.

Shipping costs

Shipping costs are displayed at checkout. These depend on the weight, destination and chosen shipping type.

Responsibility for Shipping

-If the tracking information indicates that the package has been delivered, responsibility lies with the customer.

-Please check your address carefully; errors must be reported within 24 hours of placing your order.

For questions about shipping, please contact us at info@femmelondon.shop.